As a student, a number of laws and regulations determine your rights and your obligations. You yourself are responsible for your study performance and you have to follow laws and regulations. For this reason, it is important that you are familiar with them.
The University of Gävle is a government agency, and as such its activities are regulated by national laws and regulations stipulated by the Swedish Government. All Swedish higher education institutions are regulated by such laws and regulations and the most important ones are the Higher Education Act and the Higher Education Ordinance.
Moreover, there are also specific policy documents and regulations established by the University of Gävle that regulate the relation between student and University.
If you think the University fails to meet its requirements or does not live up to your expectations, you should first discuss the matter with your lecturer/examiner or other staff at your faculty. Of course, you may also contact the head of department/division or someone else in charge.
If you need support and help, you can contact the Student Ombudsman at the University of Gävle. The student ombudsman works to solve any study-related problems together with students and teachers.
You can reach the Student Ombudsman by e-mail studentombud@hig.se or doktorandombud@hig.se
