Accessibility of hig.se

University of Gävle wants as many people as possible to be able to use this website. This document describes how the University complies with the accessibility regulations, any known accessibility issues, and how you can report problems so that we can fix them.

How accessible is this website?

The website, which was launched on 22 April 2024, is designed to meet the requirements of accessibility in the public sector.

What to do if you can’t access parts of this website?

If you need content from this website that is not accessible to you, but is not within the scope of the accessibility regulations as described below, please contact us at webmaster@hig.se. During office hours, our response time is usually between 6-8 hours, but you may not receive a response until the following day.

Reporting accessibility problems with this website

We are constantly striving to improve accessibility in the website. If you find any problems that are not described on this page, or if we currently fail to meet the requirements of the accessibility regulations, please use the form Reporting accessibility problems to let us know.

Enforcement procedure

The Agency for Digital Government (DIGG) is responsible for enforcing the Act on the Accessibility of Digital Public Services. If you are dissatisfied with how we process your complaints, or your request to make content accessible, you can notify the Agency for Digital Government.

Submit a complaint to the Agency for Digital Government. External link.

Technical information about website accessibility

Our goal is to achieve full accessibility according to the criteria WCAG 2.1 on level AA. As yet, the website is only partially compliant with the Swedish accessibility regulations. Non-accessible sections are listed below.

Non-compliance with the accessibility regulations

Non-compliance with legal requirements can be found in:

• Documents: A few uploaded pdf documents, word files and some other types of files are not accessible in accordance with the guidelines no. 88.
• Video: Some published videos lack subtitles or audio description and are therefore not accessible in accordance with the guidelines no. 88.
  

Web accessibility testing of hig.se

With HiQ, we have performed a self-assessment (internal testing) of hig.se and we have fixed critical issues based on reports from the tool SiteImprove. The most recent assessment was made on 31 October 2020.

We use Siteimprove to follow-up and fix accessibility problems, in code and with editorial measures on a regular basis.

The statement was last updated on 8 May 2024.